3D Connect Service provides a secure cloud-based connection to 3D Systems service teams for proactive and preventative support, enabling better service to improve uptime and deliver production assurance for systems. With 3D Connect service, the system will automatically send alerts to 3D Systems' service team for immediate assistance in resolving printer-defined conditions or exceptions, solve problems remotely, pre-order parts, and schedule on-site services as required.
3D Connect Information Sheet
3D Connect Architecture and Security
